What are we missing here in Ontario in building innovative care models to scale? Following our roundtable event held in September, this article details the contents and outcomes of our…
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Projective techniques continue to do a great job at getting deeper into consumers’ minds and motivations. In this article I discuss two techniques and invite you to a 45-minute online…
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It’s no surprise that senior citizens have the greatest health needs in terms of cost and demand on the healthcare system. Slowing the progression of illness in people over 65…
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This Private Equity client was evaluating a consumer services company. SATOV was engaged to conduct commercial due diligence including the following work: Market sizing Consumer and customer surveys Competitive assessment…
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Brokers and intermediaries have gained a foothold in many business sectors, providing value-added industry expertise, management savvy, and cost savings. We recently worked with a large North American industrial services…
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Case summary This private equity client was evaluating an environmental contracting company that provides abatement services for hazardous materials found in buildings across the country. SATOV was engaged to conduct…
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Changes to how we conduct qualitative research, accelerated by the pandemic, are leading to both greater process efficiencies and improved insight outcomes. Importantly, we are seeing more insights per research…
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This is the first in a series of articles about reforming our healthcare system. If you are interested in attending one of our upcoming virtual panel discussions related to this…
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The practice of considering environmental, social, and governance issues is more prevalent than ever. Considering a company’s ESG stance is becoming a table-stakes component of overall strategy, rather than a…
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Net Promoter Score (NPS) programs can drive greater ROI by integrating Voice of Customer studies into the regular cadence of NPS measurement. "Voice of Customer" (VoC) studies and "Net Promoter…
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