The Way Forward Archives - SATOV Consultants

Oct 31

Fostering Innovations in Senior Care

By Kamal Gautam Insights, Events, The Way Forward

What are we missing here in Ontario in building innovative care models to scale? Following our roundtable event held in September, this article details the contents and outcomes of our…

Oct 25

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Projective techniques

By David Saffer Insights, Events, Market and consumer insights, The Way Forward

Projective techniques continue to do a great job at getting deeper into consumers’ minds and motivations. In this article I discuss two techniques and invite you to a 45-minute online…

Sep 14

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Keeping seniors healthy, longer

By SATOV Consultants Insights, Events, The Way Forward

It’s no surprise that senior citizens have the greatest health needs in terms of cost and demand on the healthcare system. Slowing the progression of illness in people over 65…

Sep 14

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Case summary: Commercial due diligence on a consumer services provider

By SATOV Consultants Insights, Private equity, The Way Forward

This Private Equity client was evaluating a consumer services company. SATOV was engaged to conduct commercial due diligence including the following work: Market sizing Consumer and customer surveys Competitive assessment…

Jul 11

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Recent cases: Sales force effectiveness for a B2B industrial services broker

By Adam Kovalcik Insights, The Way Forward

Brokers and intermediaries have gained a foothold in many business sectors, providing value-added industry expertise, management savvy, and cost savings. We recently worked with a large North American industrial services…

Jun 02

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Recent cases: Due diligence on an environmental contractor

By Alexandru Pantea Insights, The Way Forward

Case summary This private equity client was evaluating an environmental contracting company that provides abatement services for hazardous materials found in buildings across the country. SATOV was engaged to conduct…

May 15

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Recent Changes in Qualitative Research

By David Saffer Insights, The Way Forward

Changes to how we conduct qualitative research, accelerated by the pandemic, are leading to both greater process efficiencies and improved insight outcomes. Importantly, we are seeing more insights per research…

Apr 12

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Will a new healthcare model help get us out of crisis?

By Kamal Gautam Insights, Strategy, The Way Forward

This is the first in a series of articles about reforming our healthcare system. If you are interested in attending one of our upcoming virtual panel discussions related to this…

Apr 12

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Formalizing an ESG strategy in the mid-market

By Alison Schouten Insights, Strategy, The Way Forward

The practice of considering environmental, social, and governance issues is more prevalent than ever. Considering a company’s ESG stance is becoming a table-stakes component of overall strategy, rather than a…

Mar 24

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How Net Promoter Score programs can deliver greater ROI

By David Saffer Insights, Analytics, Customer experience, Market and consumer insights, The Way Forward

Net Promoter Score (NPS) programs can drive greater ROI by integrating Voice of Customer studies into the regular cadence of NPS measurement. "Voice of Customer" (VoC) studies and "Net Promoter…

“SATOV developed a growth strategy in the retail services industry for one of our portfolio companies. SATOV’s strategic thinking was top notch, and it was coupled with practical and actionable recommendations that enabled us and the company to see a clear path to growth.”
− Joe Shlesinger
Managing Director, Callisto Capital
(Former Managing Director, Bain Canada) −

“We have hired SATOV on more than one occasion to perform due diligence for us. They do a great job at getting up to speed on opportunities and giving us sound and objective viewpoints with which to make investment decisions.”
− Pete Samson, Managing Partner Ironbridge Equity Partners −

“The coming together of the Heart and Stroke foundations across the provinces into a single national entity was an important yet complex turning point for our organization. Mark did masterful job at staging the right discussions and then bringing various groups together to help us move through decisions in a way that was systematic and comfortable for a wide range of decision makers.”
− Irfhan A. Rawji, Former Chairman of the Board Heart and Stroke Foundation −

“I hired SATOV to assist us in quickly addressing some fundamental strategic decisions. We formed a joint team of SATOV and Telus employees and together ran a very efficient process to deliver against tight deadlines. My team and I had a great sense of ownership and confidence in the recommendations we made, which ultimately improved profitability. Thanks for the help!”
− Stephane Dubreuil, SVP, Strategy and Consumer Marketing TELUS Communications Company −

“The SATOV team helped us with some complex operational & organizational issues that required co-ordination and input across a wide variety of groups. In a relatively short period of time, we had developed recommendations that are expected to significantly improve our effectiveness with substantial buy in from the parties involved.”
− Ross Petersmeyer, Vice-President of Strategy Great-West Life Assurance −

“Thank you for SATOV’s strategic help, advice and partnership along the way. We couldn’t have accomplished the turnaround without you.”
− Brett Marchand President and CEO, Cossette Communication CEO, Vision 7 International −

“Even as an intern, I could define my own experience and it carried into my work now as a consultant. I did meaningful work and was meeting with clients from Day 1. To get that level of exposure to executives, to be in the room during the decision-making process and see how they think, to even get to give input, is a unique learning experience.”
− Sam Roston, SATOV alumni −

“I thought SATOV was the best place I could have worked at in my first role after school. It’s hard to match the breadth of experience across industries and business problems, and the range of amazing people I’ve met along the way in all sorts of businesses and in all roles. Just be prepared to work hard before you sign. Call me if you have any doubts.”
− Kuba Soltysiak, SATOV alumni −

The Way Forward

Fostering Innovations in Senior Care

Projective techniques

Keeping seniors healthy, longer

Case summary: Commercial due diligence on a consumer services provider

Recent cases: Sales force effectiveness for a B2B industrial services broker

Recent cases: Due diligence on an environmental contractor

Recent Changes in Qualitative Research

Will a new healthcare model help get us out of crisis?

Formalizing an ESG strategy in the mid-market

How Net Promoter Score programs can deliver greater ROI

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