Varun Ohri provides wise counsel on giving and receiving feedback.
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Blog post by Natasha Raffa, SATOV Analyst The life of a Co-op student can get confusing…school term, work term, school, back to work again… no one seemed able to keep…
Blog post by Jason Bazarkewich, SATOV Consultant Travel. Team dinners. Long nights. Consumer surveys. Client presentations. When I think of the newest crop of SATOV employees starting over the next few…
Earlier this year I wrote an article for the Globe outlining the top reasons for companies to have a Chief Customer Officer. Without repeating all the details, the basic premise was that in the era of customer centricity companies need a senior executive that owns the end to end customer experience. This executive needs to be empowered to make decisions across what today are individual silos: marketing, sales, operations, human resources, etc.; if it impacts the customer, the CCO needs to be accountable for it.
Workplace wellness programs deliver many benefits for employees and employers. Here’s how to start building your own
New role brings HR leadership, and performance management, coaching, recruitment expertise