Barry Bonds’ record-breaking 762nd home run cost the San Francisco Giants hundreds of thousands of dollars. On an absolute financial basis, the 2007 game was a resounding success. The stadium…
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Expedia. Tesla. Apple. Amazon. Google. UBER. We are fascinated by the companies that disrupt an industry, redefine our habits and achieve billion dollar valuations in the process. We are flooded…
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Thank you to everyone who attended our holiday event and launch of the Edge Award. For those who missed it, watch the video of Mark Satov and Bruce Croxon here.
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Mark's personal take on the situation with UBER and how governments should respond Mark Satov Partner, SATOV Consultants I respect the rule of law. Perhaps more so now that I…
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Uber research report reveals why consumers flock to the ridesharing program and why it's here to stay With 54% of potential consumers already using Uber in major markets and…
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Describe your role at Rogers Communications I lead competitive intelligence, device and compensation cost management, and I coordinate Commercial Planning for the Enterprise Business Unit (EBU) at Rogers Communications. The…
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For those of you who don’t live in Toronto, you may not have heard about the new train service our transit agency has launched, called the UP Express. It runs…
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How annoying! You are out trying to have a nice dinner. You pick what you want in about eleven seconds…who doesn’t love Salmon Amandine? But someone at your table has…
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Most companies track customer experience metrics to gain deeper insights into the people who buy their goods and services. But knowing that everyone loves your new product even though they…
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As I write this we are celebrating 13 years since I started the business. This milestone causes me to reflect on where we have come from and where we are…
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I thought SATOV was the best place I could have worked at in my first role after school. It’s hard to match the breadth of experience across industries and business…
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