Crisis Management

A full slate of topics today on Crisis Management.  In the News:  and Alicja discuss the latest bank earnings, and what they tell us about the state of the economy. Also, 50 major retailers are calling on the Ontario Government to make lockdowns more fair, and Wal-Mart’s big announcement on dropping minimum order sizes for free shipping . On ‘The fix’: How should businesses handle customer complaints during COVID? And how can businesses can help women re-enter the workforce?

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