Since 2002, SATOV has been the leading alternative to ‘big consulting’ for private equity.
Are we serving the right customers and doing it well?
Which customers are ideal for us? Next best?
What is it about us that they value most?
Are we meeting their needs?
What We DoWhat should we sell and how much should we charge?
Which products and services do our customers expect to buy from us?
How similar are the purchase decisions among the products?
What We DoWhat is the most efficient way to market?
Are we selling through the right channels? Is each performing its role?
Are we communicating the right messages in the right media, with the right frequency?
What We DoAre we effectively delivering the target customer experience?
Which interactions are most important along the customer journey?
What is the target customer experience that helps deliver the brand promise?
Can we use our resources more efficiently?
What We DoHow can we maximize share of wallet and retention?
What stops customers from giving us more of their business?
What data would help us better manage our customers, and how can we get it from them?
What We DoOur clients call us to answer questions on their target such as:
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How much will the market grow? What can change the trend?
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How sticky is the customer base? What could cause attrition?
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What are the most significant competitive threats?
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Are there opportunities to increase gross margins? What can make them move in the wrong direction?
We are ready to perform Commercial Diligence at a moment’s notice to meet exclusivity timelines.
Once a deal has been struck, we quickly shift our attention to realizing the goals of the investment thesis. We help our clients:
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Gain alignment with management on the vision and strategy
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Plan for the first 100 days
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Prioritize growth opportunities
During the course of the investment, we act as a trusted partner to shareholders and management as they seek to maximize the value of the investment. We help our clients:
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Facilitate strategic planning exercises
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Dive into customer strategy to accelerate growth
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Explore cost savings opportunities
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Identify M&A opportunities