Bring us your biggest challenges and most exciting opportunities. We’ll turn them into results.
Our Team
Mark Satov
Managing Partner
Mark is a business advisor who can relate to his clients while challenging their thinking. He asks the questions others may miss. He tells the truth when others may not. These standards helped form SATOV in 2002 and still set it apart today.
Natasha Raffa
Senior Engagement Manager
Natasha joined SATOV in 2016 and quickly built a reputation for being assertive, disciplined, and relentless in driving results. Some say she was born with a to-do list in her hand. Her specialty is turning ideas into action.
Chris Kirk
Principal
Chris brings over 20 years of experience advising and leading businesses, particularly in financial services, through strategy, M&A and organizational change. He combines sharp analytical thinking with a down-to-earth style.
Adam Kovalcik
Engagement Manager
Adam's curiosity fuels insights others miss. He brings expertise in sales force effectiveness, cost optimization, customer service design, and process automation, from working with multi-site building service and industrial businesses.
Liam Johnson
Engagement Manager
Clients value Liam’s levelheaded approach. No spin. No wasted time. He never lets emotion cloud judgment. Liam is a specialist in PE and commercial diligence with significant depth in financial services, food services, and industrials.
David Saffer
Partner, Consumer Insights
David brings three decades of experience advising retailers and consumer goods companies. He leads SATOV’s consumer insight practice, where his creativity, big-picture thinking, and relentless drive for data integrity underpin every engagement.
Andy Spears
Senior Advisor, Financial Services
Andy brings decades of deep experience in financial services, especially retail banking and lending, as a consultant, operating executive, and entrepreneur. Prior to joining SATOV, he was a Managing Director of Novantas, the VP Channel Management for Presidents Choice Financial at CIBC and the CEO of NewCan Financial.
Hayden Carver
Senior Analyst
Since joining SATOV in 2022, Hayden has built expertise in the home services sector, having helped clients in all aspects of their businesses from strategic planning to organizational design to implementation. Hayden earned his BBA degree with a specialization in Finance from Wilfrid Laurier University.
Owen Holland
Senior Analyst
Owen joined the team in 2023. His project experience spans product and pricing, organizational design and multi-site operating models for clients in consumer services, residential services and specialty manufacturing. He holds an MSc in business analytics from Ivey Business School and a BSc in life science from Queen’s University.
Jamie Samson
Analyst, Consumer Insights
Jamie is a member of our Consumer Insights team. She manages primary research engagements including the custom research program for a long-term client in the food and beverage sector. Jamie holds a B.A. in Economics and International Development Studies from McGill University.
Roan Beattie
Analyst
Roan's project experience includes commercial diligence and strategic planning, primarily for clients in the home products and services sector. Roan holds an HBA from the Ivey Business School at Western University.
Michael Zhang
Analyst
Michael joined SATOV in 2025. His project experience to date has focused on helping clients in consumer goods and services across a range of initiatives. Michael earned his HBA from the Ivey Business School at Western University.
Evan Gilbert
Analyst
Evan joined SATOV in 2025. Prior to that, he started and ran a small business selling limited edition sneakers. He holds a BComm from Smith School of Business at Queen's University.
Sophie Lewick
Consumer Insights and Marketing Manager
Having joined the Consumer Insights team in 2020, Sophie manages primary research on commercial diligence and strategy projects. She also manages the firm's marketing initiatives from content strategy to campaigns to events. Sophie holds a B.A. in Psychology from McGill University.
Natalia Rayner
Financial Controller
Natalia is a Financial Controller (CPA CMA) with more than 20 years of experience in corporate finance. At SATOV Natalia supports all finance and accounting functions.
