Sales Archives - SATOV Consultants

Dec 02 2019

There is no retail apocalypse. Brick and mortar sales are growing, but retailers need to focus their experience on the target customer and manage their footprint closely.

By Louise Sherman Speaking & Media, Perspectives

There is no retail apocalypse. Brick and mortar sales are growing, but retailers need to focus their experience on the target customer and manage their footprint closely. Watch as Mark Satov joined Greg Bonnell on BNN Bloomberg to discuss.

Feb 02 2016

Eye on the ball: the opportunities and potential pitfalls of dynamic pricing in sports

By SATOV Consultants Product and pricing

Barry Bonds’ record-breaking 762nd home run cost the San Francisco Giants hundreds of thousands of dollars. On an absolute financial basis, the 2007 game was a resounding success. The stadium was packed; memorabilia sold like hotcakes. Yet amid the thunderous…

May 26 2015

Chief Customer Officer Insights from AceTech Ontario

By SATOV Consultants Customer experience, Human resources

Earlier this year I wrote an article for the Globe outlining the top reasons for companies to have a Chief Customer Officer. Without repeating all the details, the basic premise was that in the era of customer centricity companies need…

Nov 01 2014

Experience Counts

By SATOV Consultants Customer experience, Human resources

Want to be customer-centric? Get a real Chief Customer Officer

Nov 01 2013

Distilling the buzz around big data

By SATOV Consultants Market and consumer insights

In theory, big data enables organizations to make better decisions, improve productivity and build better product offerings. However, many executives are confused by the term and few organizations are equipped to work with it properly.

Sales

There is no retail apocalypse. Brick and mortar sales are growing, but retailers need to focus their experience on the target customer and manage their footprint closely.

Eye on the ball: the opportunities and potential pitfalls of dynamic pricing in sports

Chief Customer Officer Insights from AceTech Ontario

Experience Counts

Distilling the buzz around big data

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