There is no retail apocalypse. Brick and mortar sales are growing, but retailers need to focus their experience on the target customer and manage their footprint closely. Watch as Mark...
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Be something or be nothing! Mark discussed the gaps in HBC’s strategy as well as Loblaw’s plan to give points for ad views Watch the video
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What were they thinking? The government of Ontario really fumbled the ball on pot legalization and are now forcing others to pay the price. Mark discussed pot retail with Greg...
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Blog post by Mark Satov The apocalypse! The media world is filled with journalists and other experts claiming that the retail sector is on its deathbed, linking every high-profile…
When you look at the numbers, Lowe's is doing just fine. Not GREAT, but fine. Greg and Mark discuss Lowe's and touch on the Uber lawsuit in Toronto on BNN Bloomberg...
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‘tis the season…already? Watch Mark's discussion with Greg on what may be different about Christmas shopping this year Watch the video
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Mark Satov, Founding Partner, SATOV Consultants is joined by Bryan Pearson, President, LoyaltyOne. They dispel myths about the current retail environment, identify great retailers from all around the world, and...
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Blog post by Mark Satov Last summer I was in London, feeling lonely for my children and wanting to bring them something special from my trip. My hotel was right near…
In the digital age, retailers have to invest heavily into brand and experience to make the trip to a store worthwhile for customers. Malls have to invest alongside retailers to…
Well, that was quick. Less than two years after it launched its Canadian expansion, Target Corp. is closing all of its stores across the country. The American retail giant is expected to post US$5.4 billion in pretax losses on discontinued operations for the fourth quarter of 2014. Target has only itself to blame for this massive failure. The company never got things right in the critical early stages of its Canadian adventure, disappointing customers again and again.