We planned service expansion at a specialty healthcare clinic
Vision
A private equity fund wanted to increase per-site revenue in its specialty clinic network by adding services
Work
We helped finalize the offering based on operational feasibility and financial potential
CLINIC VISITS to observe the operations of different specialties
PROCESS MAPPING to illustrate operational similarities and differences across specialties
EXPERT INTERVIEWS to validate and expand on clinic visit learnings
OPPORTUNITY SIZING to determine cost savings and referral revenue opportunities by service
ECONOMIC MODEL to determine P&L attractiveness of standalone and merged clinic operations
CLINIC ASSESSMENT to determine where to pilot service expansion
Results
We validated the concept and drove alignment between management and the sponsor.
We quantified the financial opportunity and developed a rollout plan.
Our client rolled out two new services across their network.
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