We drove efficiency for a large HVAC services provider
Vision
A US HVAC services provider wanted to increase efficiency, reduce costs, and drive consistent performance across branches
Work
We sized and prioritized cost-saving initiatives based on performance and expense trends. We managed implementation of priority initiatives at the corporate level and in branches
PROCESS MAPPING to identify best practices from leading branches
DATA ANALYSIS to benchmark branch performance and diagnose inefficiencies across departments
FINANCIAL MODELLING to estimate cost savings
PMO SUPPORT to create project plans, assign ownership and drive successful initiative execution
PROCESS DESIGN to improve the accounts payable and purchase order processes
MARKETING BUDGET OPTIMIZATION to effectively reallocate marketing spend across vendors and channels
CALL CENTER DESIGN to centralize call taking and improve routing
Results
We uncovered cost and operational inefficiencies.
We helped the executive team align on an implementation plan
We held executives accountable to timelines and savings targets.
We managed cross-functional teams to implement initiatives.
The client realized over $10M in cost savings in the first 6 months.
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